Christmas 2014

The Customer Centre will be closed from 12.30 on Wednesday 24 December 2014 until 9.00 on Monday 5 January 2015. During this period we are unable to provide telephone support.

In the meantime you can access a wealth of online CPD at and you can book a place on a CPD Roadshow by visiting

We wish all our customers a very Merry Christmas and a Happy New Year!

Access for all: universal/inclusive design

Possible topics include:
  • The principles of universal or accessible design
  • Planning and access
  • Equality and diversity legislation, including the DDA and relevant building and other regulations
  • Access and inclusion in the workplace
  • Understanding, writing and implementing access statements
  • Relevant product specification
  • Community consultation and engagement and working with user groups
  • Special issues for fire, security and egress
  • Principal guidance standards
  • Different buildings and their uses and users
  • Design detailing, eg, colour and contrast, acoustics
  • Fixtures, fittings and equipment
  • Refurbishment of listed buildings and access
  • Management policies, procurement and brief writing
  • Lifetime Homes and wheelchair housing
RIBA Core Curriculum